Reviews for BROWNS MITSUBISHI, HOTHERSALL
5/5 from Sue
3 years ago
3 years ago
Only went in to replace a battery in my key fob but got excellent friendly service
5/5 from Peter
3 years ago
3 years ago
I bought my L200 Barbarian from Browns' in 2020. Craig, Robin and the service team are brill. They take time to understand your timescales and problems for a service/MOT, and make best endeavours to meet your needs.
Robin, literally went the extra mile to get my L200 MOTed and serviced on time.
Must mention Lisa, warranty compliance . She, like Robin, provided brill service to me.
Thank you Browns'
My pride and joy looks good -
What else can I say. ✔️👍😀
5/5 from Steve
3 years ago
3 years ago
Excellent service pleasant polite and courtesy car as well
2/5 from Someone
3 years ago
3 years ago
Quoted me £130 extra for a service in comparison to two other Mistubishi main dealers (including nearby Lancaster Mistubishi). Was lucky I rung around as you'd expect main dealer service centres to charge the same (which the other two did). Leaves me with a bitter taste and probably would put me off ever using them now. I'm only leaving this review to help other fellow customers as on this occasion the pricing was poor (and unfair really). Please note I'm not commenting on the workmanship as understandably I never used their service.
5/5
3 years ago
3 years ago
I recently purchased a used vehicle from Browns. They are a truly professional team. Throughout the process they were helpful and polite. When I collected the car it was valeted to a very high level, as well as having a fresh service and MOT. They fixed a couple of little niggles too.
After the purchase I noticed a couple more defects but the after sales team have been absolutely brilliant. They have sorted everything with perfect professionalism and treated me like I’m royalty. I really couldn’t fault them. They will be top of my list when looking for my next vehicle.
5/5 from Grayson
4 years ago
4 years ago
Extremely happy with the service recieved today, unfortunately my car had to be recovered to the dealership due to an electrical fault it was fixed quickly and I was kept upto date with the progress. I also asked if they could service the car whilst they had it ( no other car garage I've ever been to has been able to do this) especially on the same day , also washed the car which is always a bonus 10/10 service and will be bringing it back for it's next service thanks once again
5/5 from Carl
4 years ago
4 years ago
I cannot express enough how professional the team is! Extremely efficient and knowledgeable about the issue I had with my heating system!
Would recommend them to anyone.
Thank you for restoring true customer service
5/5 from Andrew
4 years ago
4 years ago
Desperately needed a part for my L200 B40, searched everywhere and neatly ordered from Germany.
Rang Browns and got fantastic customer service and the part needed at a genuine price! I’m now back on the road working.
Many thanks again
Andy Poole
Pooles Locksmiths
5/5 from Michael
5 years ago
5 years ago
I have nothing but praise for Joe and this dealership and am absolutely delighted with the used car I bought from Browns Mitsubishi. From start to finish Joe was entirely honest, helpful and made the whole process almost effortless. Coming of the back of a less pleasant experience I had elsewhere, I strongly appreciate the care and professionalism and highly recommend Joe and the @BrownsofGrimsargh team. Thanks!
5/5 from Christopher
6 years ago
6 years ago
Bought our new L200 truck from Joe at Browns, no pushy sales, fantastic service, was kept up to date through out. Joe even delivered it personally to my home address. Highly recommended.